Privacy Policy

We, at RE ENERGY OOD (“RE ENERGY“ or “we“, “us”) take seriously the collection of Personal Data from our end-users and we are committed to protecting the privacy of every individual in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”), the Personal Data Protection Act and the current privacy policy for the use of our website https://reenergy-bg.com/ (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this privacy policy (“Privacy Policy” or “Policy”).

PERSONAL DATA

What is Personal Data

Personal Data is any information that relates to an identified or an identifiable living individual. Different pieces of information, which collected together can lead to the identification of a particular person, also constitute Personal Data.

Personal Data We May Collect

Information that you provide us

We collect the following information that you provide us through:

  1. the contact form on our Site:
  2. Name
  3. E-mail address
  4. Phone number
  5. any other information you may decide to provide us.
  6. the Careers Section on our Site
  7. Name
  8. E-mail address
  9. Phone number
  10. CV that may or may not contain:
  11. Picture
  12. Date of birth
  13. Education
  14. Professional experience as well as any other information that you may decide to provide us

Information that we may collect from third parties

We may receive information about you from other sources. We may add this information to the information we have already collected from you through our services to improve them.

Links to the privacy policies of third parties – service providers, used by the Site:

Google Analytics

Facebook SDK

FOR WHAT PURPOSES WE USE YOUR PERSONAL DATA AND ON WHAT GROUNDS

  • To respond to your inquiries

We collect the data you provide to us when you make an inquiry in order to respond to you and we collect it on the basis of your consent.

  • For recruitment purposes

We collect and process the data you provide to us for these purposes, based on your consent to apply for an open position at RE ENERGY.

  • Improving our services

We would like to offer you the best experience using the services of RE ENERGY. For that purpose, we may use certain information about your user behavior, invite you to complete satisfaction surveys directly or through partners, market research and other research, and send you educational emails. Educational emails contain instructions, tips or perhaps information about the advanced features of the Site. The purpose of these communications is to streamline the work of the end user. Educational emails never include marketing messages.

We base these activities on our legitimate interests in the conduct of our business and always ensure that your fundamental rights and freedoms are not affected.

  • For direct marketing

We require your prior consent to send you various marketing messages, e.g. newsletters and polls. You can change your mind and withdraw your consent at any time by:

- using the “Unsubscribe” link in the messages you receive from us; or

- contacting us using the contact details below.

  • Protection of our legitimate interest

There may be cases in which we use or transmit information to protect our rights and our business. These may include:

  • measures to protect the Site and users of the Site against cyber-attacks;
  • measures to prevent and detect attempted fraud, such as transmission of information to the competent public authorities;
  • measures to manage various other risks.

The main ground for these types of processing is our legitimate interests in protecting our business by provided only that we ensure all measures we take are balanced between our interests and your fundamental rights and freedoms.

On our Site we may process information through cookies and similar technologies in accordance with the Cookie Policy , which is an inseparable part of this Policy.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA

Personal Data collected only for the purpose of making contact shall be stored until the completion of the relevant communication, unless applicable law requires otherwise.

Personal data collected for recruitment purposes - up to 6 months from the end of the recruitment process for the respective job position.

SENSITIVE INFORMATION

Please do not send us or disclose any sensitive personal information (such as information related to racial or ethnic origin, political beliefs, religion or other beliefs, health or medical condition, criminal origin or trade union membership) on or through the Site or otherwise to us.

HOW CAN WE DISCLOSE PERSONAL DATA

To the extent permitted by applicable law and to achieve the purposes for which they are collected, your Personal Data may be disclosed:

  • to third parties – services providers which provide services such as accounting, forwarding and delivery, payment services, website hosting, data analysis, infrastructure provision, IT services, email delivery services and other services, to enable them to provide their services;
  • to a third party in the event of reorganization, merger, sale, joint venture, transfer or other disposition of all or part of our business, assets or shares (including in connection with insolvency or similar proceedings);

where we consider it necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public authorities, including public authorities outside your country of residence; (d) to protect our operations or those of one of our subsidiaries and affiliates; (e) to protect our rights, privacy, security or property and / or that of our affiliates, you or others; and (f) to allow us to seek available remedies or limit the damage we may suffer.

RIGHTS OF THE USERS

Access to your Personal Data

You have the right to view, modify or delete the Personal Data we hold about you. To request access, please send an email to gdpr@reenergy-bg.com. We will provide the information free of charge and within one month, unless the request is unfounded, excessive or repetitive, in which case we reserve the right to charge a proportional administrative fee or refuse.

Correction of Personal Data

If any of the information we hold about you is inaccurate or incomplete, you may ask us to correct or complete it at any time.

Your right to be forgotten

You can ask us to erase your Personal Data, but only if:

- it is no longer necessary for the purposes for which it was collected; or

- you have withdrawn your consent (if the processing of the data is based solely on consent); or

- exercise a legitimate right of objection; or

- it has been unlawfully processed; or

- there is a legal obligation in this respect.

We have no obligation to honour your request for deletion of your Personal Data if processing is required:

- to fulfil a legal obligation; or

- to establish, exercise or protect a legal claim.

There are certain other circumstances in which we are not obliged to comply with your request for data deletion, even though these are the most likely circumstances in which we may decline your claim.

To request deletion of your personal information, contact gdpr@reenergy-bg.com using the email address we hold for you or otherwise proving your identity.

Please be aware that the process of deleting data is irreversible.

Restriction of data processing

You may ask us to restrict the processing of your Personal Data, but only if:

- its accuracy is being challenged (see Rectification of Personal Data section) to be able to verify its accuracy; or

- processing is illegal, but you do not want the data to be deleted; or

- it is no longer necessary for the purposes for which it was collected, but we still need to identify, exercise or defend a legal claim; or

- you have already exercised the right of objection and you are checking whether the dominance of our rights is still in place.

We may continue to use your Personal Data as a result of a restriction request:

- if we have your consent; or

- to establish, exercise or defend a legal claim; or

- to protect the rights of the Site Owner or any other person or entity.

Data portability

You may ask us to provide your Personal Data in a structured, widely used and machine-readable format, or you may request that it is directly transferred to another data operator, but only if:

- the processing is based on your agreement or the conclusion of a contract with you; and

- processing is carried out automatically.

Right of objection

You may object at any time, for reasons related to your particular situation, to the processing of your Personal Data based on our legitimate interests if you believe that your fundamental rights and freedoms dominate these interests.

You may also object at any time to processing your data for direct marketing purposes by following the instructions on the email we send you or by sending an email to gdpr@reenergy-bg.com.

Making automated decisions

RE ENERDGY does not conduct profiling or automated individual decision-making.

Your right to file a complaint with the Supervisory Body

If you believe that RE ENERDGY processes your Personal Data not in a lawful way you can contact us at gdpr@reenergy-bg.com.

You have the right to file a complaint with the local supervisory authority regarding the processing of your data.

In Bulgaria, the contact details of the Data Protection Supervisor are as follows:

Commission for Personal Data Protection

2 Tsvetan Lazarov Bvd, 1592, Sofia, Bulgaria

Phone No.: + 359 2 915 35 18

E-mail: kzld@cpdp.bg

OTHER INFORMATION

Other Information we may collect

“Other Information” is any information that does not reveal your specific identity, such as:

  • browser and device information, carrier, internet connectivity
  • server log file information and application usage logs
  • information collected through cookies, pixel tags and other technologies
  • demographic information and other information provided by you
  • location information

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Data under applicable law, then we may use and disclose Other Information for all the purposes for which we use and disclose Personal Data. More information on Other Information can be found in the RE ENERGY Cookie Policy .

DATA SECURITY METHODS

In order to protect our user’s data against unauthorized or accidental disclosure, we use reasonable and appropriate technical and organizational measures. The technical measures consist in the application of technologies that prevent unauthorized access to user data from third parties. For the purposes of maximum protection, we use encryption of user and end user data, communication on the Site and all data stored on servers. Organizational measures include a set of rules of conduct for our employees and are included in RE ENERGY's internal regulations, which, however, are considered confidential for security reasons. RE ENERGY undertakes to ensure that, in the event that servers are located in a data center managed by a third party, similar technical and organizational measures are also applied by such third party.

All data is stored only on servers located within the European Union.

TRANSFER OF PERSONAL DATA TO A THIRD COUNTRY OR INTERNATIONAL ORGANIZATION

RE ENERGY does not transfer Personal Data to third countries, outside the EU.

THIRD PARTY SITES

The Site may contain links to other websites, mobile applications and other online services operated by third parties. This Privacy Policy does not apply to and we are not responsible for the privacy, information or other practices of third parties, including third parties, managing any site to which these sites link. The inclusion of a link to the Site does not imply endorsement of the linked site by us.

We are also not responsible for the policies and practices of data collection, use and disclosure (including data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or other application developer, application provider, platform provider for social media, operating system provider, wireless service provider or device manufacturer, including in connection with Personal Data that you disclose to other organizations through or in connection with our social media pages.

data controller

The Data Controller for the information you provide or we collect in accordance with this Privacy Policy is:

RE ENERDGY LTD., UIC 200610490

Seat and management address at: 21, Lyubimets Str., Kyutsendil, Bulgaria

HOW TO CONTACT US

You can contact RE ENERGY directly if you have any questions regarding our Personal Data processing practices. Please send your inquiry to gdpr@reenergy-bg.com, address: Sofia Tech Park, 1784 111Ж, Tsarigradsko shose Blvd., Laboratory building, 1st floor or by phone: +359 885 042 004.

CHANGES TO THIS PRIVACY POLICY

We may modify this Policy at any time. The current version of the Privacy Policy is always be available on the Site. If there is a significant change in this policy regarding the way we handle Personal Data, RE ENERGY will inform you by publishing a notice in a visible manner prior to the application of such changes. We agree that change cannot have retroactive effect. We recommend that you check the Privacy Policy from time to time when using the Site.

Your continued use of the Site after you are notified of changes to the Privacy Policy means that you accept the updated terms.

Last updated:  25.03.2022


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